As we look to the future of service delivery in the administration space, we believe supporting funds to enhance their operational efficiencies and drive down costs, the ability to integrate with non-core administration systems, technological capability and adaptability, strong contact centre capabilities, where applicable, and capacity in a merger-heavy operating environment, are key elements impacting […]
We found that most funds follow an ESG integration style approach while low carbon and climate dominate funds’ sustainability themes. This isn’t too surprising given we are seeing a large member focus among funds taking climate action. Another point of interest was that despite almost all respondents considering ESG factors in their investments, only a […]
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